Introduced in 2008, and a winner of a TMC Labs Innovation Award, Vertical SBX IP320 simplifies VoIP. WaveNet: Connect and collaborate across all your site Wave Voice Server: Voice XML IVR platform offering inbound and outbound dialing capabilities Wave Contact Center & Reporter: Optimized for any business unit that interacts with customers such as technical support, inside sales and customer service Wave Call Classifier: Automatically profiles and routes calls based on caller data Wave Client API: Integrate ViewPoint with 3rd party enterprise applications – CRM, billing, and more Wave Global Administrator: Intuitive Web-based management tool. Presence Management: Confirm a colleague's availability before initiating a call or conferenceĪdditional Vertical Wave IP 2500 specific tools include: Unified Messaging: Users manage email and voicemail messages through a single desktop interface, such as Microsoft Outlook
#VERTICAL SBX IP 320 HOW TO ENTER ADMIN SOFTWARE#
ViewPoint: Call handling software to easily place and transfer calls and manage contacts with drag-and-drop simplicity One server to deploy, manage, administer, and power, means dramatically lower ongoing costs of ownership and support. Vertical Wave IP 2500™ is the industry’s first comprehensive IP PBX with the unique all Applications Inside™ one-box architecture. Included one-box capabilities: Vertical Wave IP 2500 system is a single solution for: Users can migrate to and enjoy the latest technology without having to replace these telephone instruments. This results in a huge savings for these users. Vertical Communications offers a complete range of high-value, industry-leading business communications solutions. These solutions allow customers to cost-effectively adapt and expand communications infrastructure as they grow. A significant advantage of the Vertical product line is that new platforms are compatible with existing telephone instruments from Comdial (going back to the 1990s).
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